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work at home moms >
Is Your Downline Needy?
Of course as a team leader, it's your responsibility to be there and
help your downline as much as possible. However, having overly needy
team members can be detrimental to your business.
Taking each of your downline members by the hand for every single step
makes it very difficult to do other things such as …
- Take care of other members who might need quite as much help.
- Build your team by recruiting.
- Promote your own business.
- And worst of all, you run out of time to take proper care of your
customers.
You know who I'm talking about…
- The ones who ask the same questions over and over again.
- Those who ask the very same questions that are listed in the
training manual you just gave them.
- Those who ask questions that can be answered by simply using a little
basic, common sense.
Everyone (hopefully) wants to be a good team leader and wants to help
their downline be as successful as possible … so, what do you do?
- Start keeping track of these questions. Start yourself a "FAQ" list
with the answers and give them to every new team member.
- Start answering questions that you know are listed in training manuals
or other materials like this:
"You will be paid commissions via paypal on the 10th of each month. This
and other details are listed on page 22 in the Getting Started Manual."
By doing this you'll not only answer the question, but also hopefully
this will remind them to check other materials before asking you. If you
were to ask where they looked; more times than not you're going to hear
"Nowhere, I just contacted you."
- Sometimes you'll find that recruits are so deep into trying to do
everything "perfect" that they forget that some things are just common
sense. Have you ever heard of "Book Smart – Common Sense Dumb"? Politely
remind your recruits to not make things so
difficult and answer questions like this …
"Think about it this way … your customers can have their orders
dropshipped to the recipient, so yes, you can have your orders
dropshipped directly to your customers.
Don't ever discourage your team members from asking questions. But do
help them learn how to answer some questions on their own. This will not
only help you have more time for more intense training and motivation
but also will make your team members a lot more
independent – eventually turning them into a much stronger business
owner.
Anita DeFrank & Kara Kelso, authors of Direct Sales Success,
specialize in coaching direct sales representatives to reach their goal
of becoming successful in their field. Visit
Direct Sales Helpers.com
for free weekly tips.
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